Every morning I spend an hour or so on the ‘phone’ with my client down in New Jersey. This has been tricky when we don’t have a ‘face’ to talk to on both ends.
We’ve worked out a combination of audio and video that works quite well. Using MSN (which is the standard for the client), we have a webcam in the conference room that someone hooks up to their laptop. It’s quite simple to just ‘make a video call’, and off we go.
For audio, we use FreeConferenceCall.com, which lets us have a very robust dialin / conference call system. I use a VOIP client from xten.com called X-lite, which ties into our VOIP account from RNK Telecom.
All of that coupled with my Blueant X5 headphones make for a very comfortable, useable interraction.
All of this is running on clipper, my laptop. The niftiest part of this is I can do this from anywhere. I’m considering getting smaller, mort portable camera (I’m using a Labtec camera now, which is ‘okay’, but not exactly portable.)