And on the other side of the desk…

Remember that Thinkpad I just bought? Well, the drive is… well, iffy on it. 20gig 9.5mm laptop drive. It’s whining something fierce. A little birdie reminded me that IBM warranties are totally transparent to who owns the laptop. So first checking in on IBM’s website, SCORE! It’s still under warranty! Off to IBM’s tech service, get a human being within 2-3 minutes, and he has me remove the drive, give him the part number, and a replacement drive should be here tomorrow, all free of charge.
Kewl. Once again, my opinion of IBM’s laptop division goes up a notch.


A wandering geek. Toys, shiny things, pursuits and distractions.

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